Terms & Conditions
These terms apply when you book a session or order Pantone colour cards from The Rang Lab, a personal colour analysis studio in Lahore, Pakistan. By booking or ordering, you agree to them.
Our services
Every session is one-to-one with our consultant, either virtual or in our Lahore studio. Your season, colours and report are our consultant’s professional opinion, based on live draping and on the photos and answers you give us. Results depend on good photos and honest answers, and colour advice is a guide to help you choose, not a guarantee.
Booking and payment
Your booking is confirmed once we have checked your payment and emailed you. Prices are those shown when you book. In-studio clients may choose to pay at the studio. Our booking policy explains holds, approval and rescheduling.
Virtual sessions
Please send your four daylight photos at least 48 hours before your session, with no makeup or filters, and fill in the short questionnaire. If photos arrive late or are unclear, we may need to move your session.
Cancellations and refunds
Cancellations, missed sessions and card orders are covered by our refund policy.
Your report and our content
Your colour report and colour cards are for your own personal use. The photos, videos, guides and designs on this website belong to The Rang Lab and may not be copied or sold without our permission.
Your photos and details
We use your photos and details only to run your session, as explained in our privacy notice. We never share them for marketing. Wearing a scarf or hijab is always your choice.
Pantone colour cards
Card orders are made up for you and shipped within Pakistan. Delivery times are estimates. We are not responsible for delays caused by the courier, but we will help you track your order.
Our responsibility
We take care to give accurate advice. We are not responsible for purchases or styling choices you make based on it, and our total responsibility for any booking or order is limited to the amount you paid for it.
Changes and contact
We may update these terms from time to time; the version on this page applies to new bookings and orders. These terms are governed by the laws of Pakistan. Questions? Message us on WhatsApp or email booking@theranglab.com.